"New" — your order has been received and is in process. "Awaiting payment" — the order is awaiting payment. "Design review" — your order is being reviewed in the prepress department. "Design in process" — your order has been submitted to a designer who will offer several possible designs for you to choose from. "Awaiting response from client" — the designer or prepress department has left feedback in the correspondence section that requires your response in order to proceed with your order. "Printing" — your order has been sent to print. "Post-press processing" — your order has been printed and is undergoing post-processing. "Complete" — your order has been packaged and is ready to be shipped. "Shipped" — your order has been shipped. If it has been assigned a tracking number you can track its progress. "Delivered" — you or your representatives have received your order.