If you are ordering a Christmas gift, please ensure that you place and pay for your order by the
1pm Tuesday 15th December so that we can have your package delivered on time for Christmas. ( Subject to stock availability)
Orders placed after this date will be processed as soon as possible, but cannot be guaranteed before Christmas
What is the purpose of collecting your personal information?
- To perform market research
- To personalize your experience and respond better to your individual needs
- To improve our website based on the information and feedback you provide us
- To inform you via emails or newsletters of products or services provided by us or a third-party that you may be interested in, where you have given your consent to be contacted for such purposes by either us or by third-party data processors, or both.
When you provide personal information to us about another person, you agree that you are authorized to provide the information to us, and that you will inform the said person about our company, how we use his/her/their information, and that he/she/they have the legal right to access their information.
Information we collect
The personal information we collect from you includes and is not limited to your name, email address, telephone number, log in information (including your IP address; you can browse the public areas of the website without identifying yourself or providing personal information), and any transactional information related to order processing and fulfilment.
We may request the above information on the website at the time of registration or at any subsequent point. We may provide the collected data to a third party for fulfilling the particular purpose for which the information was furnished.
Certain situations may compel us to disclose personally identifiable information without your prior consent:
- When we are legally obligated to do so, such as providing the information to a law enforcement entity pursuant to a court order issued by a duly authorized court or for the purposes of preventing crime or fraud.
- As part of our agreement with a third party for the purchase or sale of any business or asset(s); your information may be shared with the prospective buyer or seller of business or asset(s).
- In the event that we or all of our assets are acquired by a third party, in which case any personal information held by us will among the transferred assets.
- To enforce our terms and conditions, or to protect our rights, safety, property, customers or other assets/entities.
As per the Data Collection Act 1998, the data collectors are:
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Use of non-personal information
Emails and Newsletters
There are two categories of emails that you can potentially receive from us:
- Our email newsletters (e-newsletters) communicating our new products, specials and other relevant information we believe may interest you or Printpoint customers generally.
- Emails related to activity on your Printpoint account, such as:
- Notifying you about the unordered items in your online cart
- Informing you about the free Printpoint credits in your account
- Reminding you to use your Printpoint credits before they expire
- Explaining how the Printpoint credits you have purchased work
- For the purpose of surveys intended to collect your feedback on the orders you have placed on the website
- For the purposes of collecting your feedback on the customer service delivered on the website
You have the choice to opt out of our e-newsletters; please contact us through our email firstname.lastname@example.org to complete the process. However, in order for us to continue providing exceptional service and keep you in the loop about any actions you take on the website which we believe you should know – such as reminding you of unordered items in your basket – will continue being sent to you.
How to manage cookies
You have the option to disable cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. But for full functionality and personalization, we recommend that you accept cookies.
Please refer to the list below to manage cookies:
Click on the menu button and choose ‘Options’.
Select ‘Privacy &Security’ panel and go to ‘History’.
In the drop-down menu next to Firefox, choose ‘Use custom settings for history’.
Select ‘Accept cookies from websites’ to enable cookies, and uncheck to disable them.
You can also choose how long cookies are allowed to be stored. You can store them until they expire or until you close Firefox.
At the top right, click More Settings
At the bottom, click Advanced
Under ‘Privacy and Security’, click Content Settings
Turn Allow sites to save and read cookie data on or off
Safari accepts cookies by default only from the websites you visit, which prevents certain advertisers from storing data on your device. By changing options in Safari preferences you can ensure that Safari always blocks or accepts cookies and other website data.
Choose Safari ‘Preferences’, click ‘Privacy’ and choose any of the steps below:
- Change which cookies and website data are accepted by selecting a ‘cookies and website data’ option:
- Always block: Safari doesn’t allow any websites, advertisers or third parties store cookies or other data on your Mac. It may prevent some websites from working properly and you may not be able to view all areas of the site.
- Allow from current website only: Safari accepts cookies and website data only from the website you’re currently visiting. Any embedded content from third parties is not stored.
- Allow from websites I visit: Safari uses your existing cookies to determine if you have visited a website before. If you select this option, you can prevent websites that have embedded content in other websites you browse from storing cookies and data on your Mac device.
- Always allow: Safari permits all websites, advertisers and third parties to store cookies and other data on your Mac device.
To remove stored cookies and data, click Manage Website Data, select one or more websites, and click Remove or Remove All.
Internet Explorer 6 onwards
In the tools menu, select ‘Internet options’.
Click on the Privacy tab.
On the privacy settings slider, you can view six settings that allow you to control the number of cookies that will be placed. They include: Block all Cookies, High, Medium High, Medium, Low and Accept All Cookies.
For all other browsers, please visit their support service or community to understand your options and the requisite steps.
If users do not accept cookies, they cannot use any of the functionality enabled by them. By disabling cookies, a large part of the website is broken. For this reason, rarely do users disable cookies entirely.
The Printpoint website will not work properly if turn off cookies. Importantly, by disabling cookies, you will not be able to make a purchase on the website.
Accuracy of information
We are committed to maintaining accurate records. If you wish to modify your details, you can do so by signing in to your account or contacting us via our online form.
We have implemented policies and technologies with the goal of protecting your information against unauthorized access . We will continue improving our security posture as new technologies become available.
Access to information
Under the Freedom Of Information Act, you have the legal right to access the information held about you. You also have the legal right to have official information related to you amended when it is incorrect, incomplete or misleading.
You can exercise these rights any time and we will be happy to oblige. Note that a fee of 10€ applies for every access request. This is needed to pay towards the cost associated with providing the information we hold about you.
We respect your decision to not share your personal information for marketing purposes. Should we intend to use your information for such purposes, we will inform you prior to collecting the information. We will also let you know if we intend to share your information with any third party for these purposes.
You have the choice to disallow the processing of your personal information by checking certain boxes on the forms we use to collect the data or by signing in to your account and taking the necessary steps. You can also contact us directly and communicate your intent.
Have a question for us? Please use our contact form or request a call back using this link. If you’re not satisfied with the way your personal information has been handled, please reach out to us at the earliest and we will immediately work at resolving the issue in a time-bound manner.